CRM and automation

CRM and Marketing Automation Built Around How You Work.

Your CRM set up, your tools connected and repeated tasks automated, around the way your business already runs.

Get My Quote
Book a Free Call

Need a CRM?

Who this is for.

Leads get lost

Inquiries sit in inboxes and spreadsheets, and some are never followed up.

Your tools do not talk to each other

The same details are typed into three places.

Your team repeats the same tasks

Follow-ups, reminders and reports done by hand every week.

CRM package

Everything included, scoped up front.

Every project starts with a written scope, so you know what is included before work begins.

Process mapping

How leads, customers and tasks move through your business today.

CRM setup

Pipelines, fields and users set up in the CRM you use or choose.

Integrations

Your website forms, email and other tools connected to the CRM.

Automations

Follow-ups, reminders and handoffs that run without manual steps.

Data import

Contacts and records moved from spreadsheets or an old system.

Process

How we work.

Four steps, the same for every project of this kind.

Map

How work moves through your business today, step by step.

CRM work

Work we have delivered.

See All Our Work

What clients say

Proof without noise.

A woman in a beige blazer speaking into a microphone on stage in front of a large screen

The design quality blew us away. Our conversion rate improved within the first month.

Dr. Renee Thornton

Founder of Pathfinder Resilience

A smiling man in a dark suit seated at a desk in front of a world map

Icon Pro Solutions took our outdated website and turned it into something we're genuinely proud of. Professional, fast, and easy to work with.

Dr. Craig A. M. Jones

Senior Executive and Global Advisor

A young man in a striped polo shirt smiling outdoors on a grassy hill at sunset

From branding to launch, they handled everything. We went live in weeks, not months.

Ernest Bell

Owner of Walnut Gardens

Why Icon Pro Solutions

What you can count on.

Top Rated Plus on Upwork.

Founder-led since 2012

Your first call is with the founder, Waqar Hussain.

You own everything

Your domain, hosting and logins are in your name from day one. The finished work is yours on final payment. No lock-ins.

Made by people

AI-assisted, not AI-generated: people make every decision.

One point of contact

One team throughout, and one person to talk to.

CRM FAQs

Straight answers about CRM and automation.

Do we need a new CRM?

Not always. If your current one can do the job, it is set up properly rather than replaced.

Yes, when an existing tool cannot do the job well enough. That is decided at the mapping stage.

It depends on the number of tools, the data and the automations. The scope and price are agreed in writing before work starts.

Start your CRM

Tell us about your workflow.

Tell us what you need. No finished brief needed.

Request a Quote (Home Page Form)
PDF, Word document or image, up to 5 MB

Connect Directly

Prefer to reach out directly? Call or email us.

Phone Number

+1 (315) 552-0933

Email Address

grow@iconprosolutions.com

Prefer a live call?

Circular portrait of a smiling man with a beard in a dark shirt
Waqar Hussain

Digital Strategy Expert

Book a Free Call

Pairs with CRM

Often paired with this.

Digital & Content Strategy

A clear plan for what to publish, where to post, and why it matters.
Learn More

Team Extension

A full agency team embedded in your business, without the hiring overhead.
Learn More

WordPress Website Design

Fast, clean WordPress websites, built to grow with your business.
Learn More